FAQs
Be happy to be a part of Al Burhan!
We're here to help! If you need anything at all, just reach out to us at alburhanshopping@gmail.com
Can I change or cancel my order- As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
- We accept Cash on Delivery. First and foremost, we value our customer satisfaction.
- All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
- Orders are usually delivered in 3-5 business days, but due to high demand, delivery may take up to 5 days.